Terms & Conditions

Jewellery inspired by Art and Nature
© Animation Studio Ltd 2012

You can buy my jewellery directly from me.  Simply follow the links on the Contact page or go

to my Facebook page and send me a message.

Delivery

Orders will be despatched within one to three working days when in stock.

For bespoke and personalised items made to order, please allow up to 3 weeks, but please let me

know if you require the items sooner.

You will receive a confirmation email notifying you when the order has been posted.

All items will arrive in a presentation gift box.

UK Delivery: Orders will be despatched by Royal Mail first class next-day delivery, ’Recorded Signed

For‘ service at a cost of £7.00.

International Delivery:  Items may be delivered outside the UK at my discretion, please email me for

prices.

Returns

If for any reason you are not completely happy with your order, items can be returned for a full refund,

excluding original postage charges, (unless items are damaged in which case a full refund including

postage will apply), providing the following conditions are met:

Please email me initially to let me know the reason you wish to return the item.

Items should be returned within 7 days of receipt, in the original condition, unworn, and in the original

packaging, using the same postage method by which you received the item.

The customer is responsible for return postage charges.

Unfortunately I am unable to accept returns of earrings, unless faulty, for hygiene reasons.

Items which have been altered in any way to the customer’s specifications are also non refundable.

Payment

Online payment is through Paypal, where you can be confident your payment will be dealt with

securely. You do not need a Paypal account to make a purchase. You may pay by credit card through

the Paypal/Credit Cards option, or you may use an existing Paypal account. Cheque payments will

also be accepted, please email me for the postal address and payee details.  Items will not be

despatched until cheques have been cleared. I am unable to take credit card payments over the

telephone.